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Privacy Policy

This Privacy Policy ("Policy") outlines how Charged Canada collects, uses, and protects your personal information when you visit or use the website ("Website"). We are committed to respecting and protecting your privacy. By using the Website, you consent to the practices described in this Policy.

  1. Information We Collect

a. Personal Information: When you register an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, phone number, and payment details.

b. Automatically Collected Information: We may automatically collect certain information when you visit the Website, including your IP address, browser type, referring/exit pages, and operating system. We may also use cookies and similar technologies to enhance your browsing experience.

c. Third-Party Analytics: We may use third-party analytics tools to collect and analyze usage information on the Website. These tools may use cookies or other tracking technologies to gather information about your interactions with the Website.

  1. Use of Information

a. We may use the personal information we collect to:

  • Process and fulfill your orders

  • Communicate with you regarding your orders, inquiries, and customer service requests

  • Personalize your experience on the Website

  • Provide you with information, updates, and promotional offers related to our products and services

  • Improve and optimize the Website's functionality and user experience

  • Detect and prevent fraudulent activities and unauthorized access

  • Comply with legal obligations

b. We may use non-personal information and aggregated data for various purposes, including analyzing trends, administering the Website, and gathering demographic information.

  1. Information Sharing

a. We may share your personal information with third parties in the following circumstances:

  • With service providers and partners who assist us in operating the Website, processing payments, fulfilling orders, or providing other services to you

  • With law enforcement agencies, government authorities, or legal advisors to comply with applicable laws, regulations, or legal processes

  • In connection with a business transaction, such as a merger, acquisition, or sale of assets, where your personal information may be transferred to the new entity

  • With your consent or as otherwise disclosed at the time of collection

b. We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

  1. Data Transfers and Storage

Your personal information may be processed and stored in Canada or other countries. The privacy laws of Canada may differ from those in your jurisdiction. By using the Website or providing us with your personal information, you consent to the transfer, storage, and processing of your information in Canada and other countries as necessary to fulfill the purposes outlined in this Policy.

  1. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, alteration, or disclosure. However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your data.

  1. Your Rights

Under Canadian privacy laws, you may have certain rights regarding your personal information. These rights may include:

  • The right to access and obtain a copy of your personal information held by us

  • The right to request correction of any inaccurate or incomplete personal information

  • The right to withdraw your consent for certain processing activities

  • The right to request deletion of your personal information under certain circumstances

To exercise your rights or if you have any questions or concerns regarding your personal information, please contact us using the information provided

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